Immaculate 2 Bed Flat in West Kensington - The Flex London

The stay was great and we were very happy. Positive: The location was central to all the shops, restaurants and station. Negative: We tried to operate the water temperature in the bathroom (shower) but it was warm to cold and not hot. When we use the sink and kitchen taps, they dispensed hot water.

Great flat in West Kensington Positive: Great location and comfortable space. Well equipped with main appliances. The beds were comfortable. Our unit was on the first floor so we had to carry our bags up. Instructions were very clear so it helped to get settled in. 5 min walk to nearest tube station and plenty of little shops nearby. Negative: Heating kept fluctuating during our stay - couldn't get it to come on when needed or stop when too hot. Would also appreciate if we were given some toiletries like soap and shampoo, and tea towels for the kitchen.

Ant infestation and poor service Negative: There was an ant infestation and no baby crib (which we had paid for in advance). That put our baby in danger (had to sleep in between us) and because of the ant infestation we couldn't put him on the ground. We asked to deliver the crib, which they did, but didn't do anything for the ants. Overall the place was dirty and not service was very hard to get a hold of.

10 points Positive: The room is cozy and it's accurate to the photo. The ambiance is great. Everything is splendid! Negative: It exceeded my expectations 😊

Highly Recommended! I had a wonderful stay at Sarah’s place! The space was exactly as described—cle Positive: Everything. Negative: NA