Spacious 2 Bed Apartment in Maida Vale - The Flex London

The space itself was decent, and the location was close to the underground, which made getting around easy. Unfortunately, the positives ended there.From check-in, things were off — the address provided was incorrect, and the door color didn’t match the instructions, which caused confusion. The bathroom sink was clogged on arrival and took a full day to fix after multiple messages. The next day, the toilet clogged and wasn’t repaired until the day before checkout, meaning we had only one functioning bathroom for five of our seven nights. Water pressure was so poor that we couldn’t shower in both bathrooms at the same time.Communication with the host was slow and unhelpful. Most of my updates came from a person named Ralph in the message chat, who repeatedly said they were “working on it” but took days to resolve each problem. At one point, they even said they were working on compensation, but nothing ever happened. After the toilet issue, the host stopped responding entirely, and I’m now waiting on Vrbo to resolve my claim.This is a huge company managing hundreds of properties, and it felt like I was just a lost room in a giant hotel — impersonal, with no sense of accountability. If you value responsive communication and a property that delivers on what’s promised, I’d look elsewhere.

The property was very nice, wasn’t prepared for walk up but it wasn’t bad. Nice layout and views.We did forget an adapter there so :(Overall- we’d give it an A!

Hospitalidad en estado puro. Positive: Nos recibieron con toallas limpias, aperitivos locales y una guía de la zona. La atención al detalle nos hizo sentir como en casa.

Наистина незабравимо преживяване! Positive: От началото до края всичко надмина очакванията ми. Домакинът и целият екип направиха всичко възможно, за да се чувствам като у дома си. Мястото беше безупречно чисто, красиво подредено и изпълнено с положителна енергия. Истински се насладих на всеки момент от престоя си и със сигурност ще се върна отново скоро. Negative: Не ми хареса това, че трябваше да чакам до 15:00 часа, за да получа достъп до ключовете за настаняване, а ранното настаняване струва £50, ако искаш да пристигнеш по-рано.

Stayed with friends and found this location a great spot for our week. Very close to the tube, and a quiet neighborhood feel. Management was also very responsive. The best part was the light and bright eating area. Felt like a true London flat experience which is what we were looking for.